How User Research is Helping Find the Best Way to Improve a Community’s Water Access

Like the majority of people in Canada, you probably never think twice about being able to turn on a faucet and fill a cup of water. The vast amounts of water we use to flush our toilets, fill our washing machines and take our showers comes and goes almost as though it will never run out.

But what if it did run out? Several times a month?

A harsh reality